Frequently Asked Questions


Account Questions


1. What is this account for?

This Monster Energy account is for the Monster Energy® x Call of Duty Promotion to get in-game rewards.

2. Do I have to create an account to get a reward?

Yes, you must create a Monster Energy account and upload your ringpull codes to receive your reward(s). You must also have an Activision account in good standing to participate.

3. What if I forgot my password?

Go to the account Login page and click "Forgot My Password". You will receive an email with a link and instructions to reset your password.

4. What platforms is Call of Duty: Modern Warfare III available on?

You can purchase, download, and play Call of Duty: Modern Warfare III on PlayStation®4, PlayStation®5, Xbox One, Xbox Series X|S, Battle.net and Steam.

*Applicable platform account and platform subscription (sold separately) may be required. Persistent internet connection and Activision account required. ESRB rating: Mature. Contains Intense Violence, Blood and Gore, Strong Language, and Use of Drugs. Visit www.esrb.org for rating information. in-game purchases.

5. Where can I purchase and download Call of Duty: Modern Warfare III?

Modern Warfare III can be found at the following stores for pre-order or pre-purchase. The game is set to release on November 10, 2023:

6. How do I start earning Call of Duty: Modern Warfare III content through Monster Energy?

Step 1: Purchase any Call of Duty promotional Monster Energy Original Green, Ultra White, Mango Loco product or any Monster Energy Absolutely Zero Sugar Blue (black ringpull), Zero Sugar (black ringpull), Ultra Fiesta (black ringpull), Ultra Rosa (black ringpull), Pipeline Punch (black ringpull) product.

Step 2: If you haven’t already, create a Monster Energy account on callofduty.monsterenergy.com

Step 3: Log in to your account and upload your tab code, found under the ringpull of your promotional Monster Energy product.

Step 4: Check your account to find the in-game codes you’ve unlocked.

Step 5: Redeem your in-game items by entering the in-game codes at callofduty.com/redeem using your Activision account. Start using items in game on November 10, 2023.

7. How do I redeem my in-game codes?

Step 1: Please go to www.callofduty.com/redeem to redeem your code.

Step 2: You must then login or create an Activision account.

Step 3: You will know your code is valid if you are redirected to the success page.

Step 4: The success page will confirm what items you were rewarded along with any other item or campaign specific information.

Step 5: NOTE: If you are currently in-game when redeeming a code. You must restart the game for recently redeemed items to show up in your inventory.

8. What platforms can I use my codes on?

You can redeem your codes for Call of Duty: Modern Warfare III in-game items game on your PlayStation®4, PlayStation®5, Xbox One, Xbox Series X|S, Battle.net and Steam for PC.The codes can be used in Call of Duty®: Warzone™ Mobile, on both Android and iOS. Need help creating an account? Click here https://s.activision.com/activision/signup .

9. Where is Call of Duty: Warzone Mobile currently available?

Call of Duty: Warzone Mobile is now available in Limited Release in Australia, Chile, Norway, and Sweden. You can download the game on App Store and Google Play if you are in one of the Limited Release regions. For players outside of the Limited Release regions, You can pre-register at https://www.callofduty.com/playnow/warzonemobile and will receive a notification when the game is available in your region.

10. Can I use my codes in Call of Duty: Warzone Mobile if the game is not available in my region?

All the in-game items redeemed on other platforms will be accessible in Call of Duty: Warzone Mobile when the game is available in your region.

11. Why are the in-game items and double XP separated in my Monster Energy account?

When you enter your in-game reward code in your Activision account, your 2XP will be applied to your level progression in the current Call of Duty season. They will be carried over to the next season. New rewards will be available to earn in subsequent seasons. Remember you can use your 2XP for up to 40HRS, so consider your current progression level before entering your in-game 2XP code.

12. Can I keep getting 2XP once the promotion ends?

No. 2XP can only be earned during the promotional window.

13. Do I keep everything I’ve earned with Monster x Call of Duty once the season ends?

All-in game rewards you have been awarded in Call of Duty: Modern Warfare III including 40hrs of 2XP will stay in your Activision account after the season ends.

14. What’s the last day I can redeem my In-game rewards?

You must redeem your last in-game rewards by March 31, 2024.

15. How long can I participate in the promo?

You can redeem promotional Monster Energy products for in game rewards until March 31, 2024.

16. Is there a maximum number of products I can add to my account?

You can purchase up to 160 Monster Energy cans to reach the maximum cap of 40 hours of 2XP. However, you can add more products to your account to show off to your friends.

17. Additional questions?

Please Contact us for further assistance.