Monster Energy® x 7-Eleven Call of Duty® Promotion

Terms and Conditions

Who is running the promotion?

The Promoter is Monster Energy AU Pty Ltd (ABN 84 132 571 638) of Unit 10c, 2 Daydream St, Warriewood NSW 2102 (Promoter).

The Promotion is administered on behalf of the Promoter by The Ship Marketing Pty Ltd, located at 25 Coniston Street, Wheeler Heights NSW 2097 (Administrator).

Call of Duty® and Activision are trademarks of Activision Publishing, Inc. Activision Publishing, Inc. is not the Promoter of this Promotion, and its involvement is limited to supplying the in-game rewards described below. ©/™/® 2026 Activision Publishing, Inc.
Where will the promotion run?

The promotion will run in 7-Eleven stores located in the ACT, NSW, QLD, VIC and WA (Participating Stores).

Excludes purchases made through any third party (including third-party delivery platforms).
When will the promotion start and end? The promotional period starts at 12.01am (AEDT) on 01/11/2026 and ends at 11.59pm (AEDT) on 31/12/2026 (Promotional Period).
When will the Claim Period start and end? The claim period, during which Codes must be registered on the Website and Tokens redeemed, starts at 12.01am (AEDT) on 01/11/2026 and ends at 11.59pm (AEDT) on 31/03/2027 (Claim Period).
Who can participate?

The promotion is only open to residents of the ACT, NSW, QLD, VIC and WA who are aged 18 years or over and who are members of the My 7-Eleven mobile app (My 7-Eleven App) and have not opted out of marketing communications at the time of purchase.

Your use of the My 7-Eleven App (and, consequently, participation in this Promotion) is subject to the terms and conditions which apply to the My 7-Eleven App, available at https://www.7eleven.com.au/my-7-eleven.html

My 7-Eleven App users must be on an operating system of iOS 12 or higher, or Android 14 or higher in order to participate.

The promotion is not open to the following persons:

  1. management, employees, directors and contractors of the Promoter or its related bodies corporate, the Administrator, 7-Eleven Stores Pty Ltd, the Participating Stores and other agencies, firms or companies associated with the Promotion (including Activision Publishing, Inc. and suppliers of the Tokens);

  2. a spouse, de-facto spouse, parent, guardian, child or sibling of a person referred to in paragraph (a) above;

  3. persons who have won a prize or prizes valued either individually or collectively at more than AUD $5,000 (including GST) in any competition or promotion run by or on behalf of the Promoter, within the 12 months prior to the commencement of the Promotional Period;

  4. persons who have used or attempted to use more than one name in order to qualify to claim in a competition or promotion run by or on behalf of the Promoter (except in the case of a legal change of name); and

  5. persons who have breached the terms and conditions of any competition or promotion run by or on behalf of the Promoter.

The persons referred to in paragraph (b) above include natural and non-natural relations (in the opinion of the Promoter) and the Promoter is responsible for determining whether a person is an eligible claimant in its reasonable discretion.
Do I need to buy anything to claim?

Yes. During the Promotional Period, you need to buy any Monster Energy® product (all variants):

  1. from a Participating Store and scan your My 7-Eleven App instore at the time of purchase;

OR

  1. on 7NOW Delivery available in the My 7-Eleven App,
    (Qualifying Purchase).

Instore purchases made without scanning the My 7-Eleven App at the time of purchase are not Qualifying Purchases and will not generate a Code.

Purchases on 7NOW Delivery will automatically generate a Code.
How do I claim?

To claim and redeem a Token, you must:

  1. make a Qualifying Purchase during the Promotional Period;

  2. following your Qualifying Purchase, receive a unique alphanumeric code (Code(s)) via email to the email address registered to your My 7-Eleven App account, together with instructions on how to register your Code;

  3. by no later than 11.59pm (AEDT) on 31/03/2027:

    1. (i) visit cod.monsterenergy.com (Website), follow the prompts to the Promotion claim page, and fully complete and submit the online claim form with your personal details (first name, last name, date of birth, email address, mobile number and State/Territory of residence) and your unique Code. After your successful registration of a Code in accordance with these Terms and Conditions, you will receive your token(s) (Token(s)); and

(ii) visit www.callofduty.com/redeem, log in to, or register for, your Call of Duty® account and redeem your Token(s). If you do not have an existing Call of Duty® account, you can follow the instructions to register at https://profile.callofduty.com/cod/signup. Registration and use are subject to the Activision terms and conditions (https://www.activision.com/legal/terms-of-use) and privacy policy (https://www.activision.com/au/en/legal/privacy-policy). Platform subscription may apply, for which the Promoter is not responsible.

After your successful entry of a Token in accordance with these Terms and Conditions, you will receive your 2XP or in-game content.

Your claim is deemed to be received only when received by the Promoter's database. The Promoter and 7-Eleven are not responsible if you do not receive a Code because at the time of an instore purchase the My 7-Eleven App was not scanned, or the contact details registered to your My 7-Eleven App account are incorrect or out of date or you have opted out of marketing communications from 7-Eleven.

All Tokens must be redeemed during the Claim Period. Lapsed Codes and Tokens will be forfeited and will not be replaced.
How many times can I claim?

The following claim limits apply:

  1. you can only receive one (1) Code per day (per person and per My 7-Eleven App account);

  2. you can only receive one (1) Code per Qualifying Purchase transaction, regardless of how many Monster Energy® products are purchased in that transaction;

  3. each Code may only be registered once on the Website, and unrecognised Codes will be deemed invalid; and

  4. each claim must be submitted separately in accordance with these Terms and Conditions.
What do I receive?

Each valid Code registered on the Website during the Claim Period entitles you to one (1) Token (Token).

Each Token provides 15 minutes of 2XP in select current Call of Duty® titles.

Additional in-game content may be awarded when you reach the applicable Token milestones, as set out below:

Tokens accumulated Reward
1 Token Large Decal + 15 min 2XP
2 Tokens Weapon Blueprint + 15 min 2XP
3 Tokens Operator Skin + 15 min 2XP
4 Tokens Weapon Blueprint + 15 min 2XP
5 Tokens Operator Skin Recolour + 15 min 2XP
6 or more Tokens 15 min 2XP for each additional Token up to a maximum of 61 Tokens

Your 2XP or in-game content will be able to be used in Call of Duty®: Modern Warfare 4 (Classification MA 15+), Call of Duty®: Warzone™ and such other selected current Call of Duty® titles as determined by Monster Energy Company and Activision.

Tokens entered prior to the release of Call of Duty®: Modern Warfare 4 (Classification MA 15+) will be banked until release.

Rewards are non-transferable, non-exchangeable, non-negotiable and not redeemable for cash.

There is a limit of 1 hour of 2XP reward per day, and a total cap of 15.25 hours of 2XP reward across the Promotion, per eligible entrant. This daily/total cap is a limitation of this Promotion. It is separate from, and not limited by, any other hour or rate caps that may apply within the applicable Call of Duty® title itself.
How many Tokens are available? Each Qualifying Purchase will receive a Code. The number of Tokens redeemable by any one entrant is capped at 61 Tokens.
What do I need to use my Token?

To be able to claim and use your Token you will require: a computer or another internet-ready device and internet access to register for this Promotion; a Call of Duty® account and a compatible copy of the game specified in these Terms and Conditions. Application platform account and platform subscription (sold separately) may be required.

No refund may be claimed for any expenses (for example, data-transmission costs) incurred for the purpose of claiming or using your Token. Such costs shall be borne by you.

The Promoter is not responsible if your computer or other internet-ready device is not sufficiently capable for the purpose of using a Token.
Must I keep anything to verify my claim?

You must keep the email containing your Code as proof of purchase until the end of the Claim Period.

If you don't produce proof of purchase for any claim when asked, the Promoter may invalidate that claim (or, at its discretion, all of your claims) and you will lose any right to the relevant Token(s).

Codes must not be tampered with, manipulated, altered or generated in any way. If the Promoter reasonably suspects, based on the information available, that a Code may have been tampered with, altered, manipulated or generated, you will be asked for further information to allow the Promoter to validate your Code. If the information you provide does not establish the validity of your Code (to the Promoter's reasonable satisfaction) or you fail to provide such information in the timeframe reasonably requested, the Promoter may invalidate your claim/s or cancel your Token/s.
What if I don't register my Code or redeem my Token on time?

Codes must be registered on the Website before the end of the Claim Period (11.59pm (AEDT) on 31/03/2027). Any Code not registered by this time will lapse, and the associated Token(s) will not be able to be awarded.

Tokens must be redeemed during the Claim Period. Tokens not redeemed by 11.59pm (AEDT) on 31/03/2027 will be forfeited and will not be replaced.
Who do I contact if I have an issue with my Code?

Code not received: Once you have made a Qualifying Purchase on 7NOW Delivery or at a 7-Eleven store and scanned your My 7-Eleven App, 7-Eleven will issue the Code via email to the email address registered to your My 7-Eleven App account.

If you have made a Qualifying Purchase during the Promotional Period and have not received a Code within 24 hours of your purchase, please contact 7-Eleven within 48 hours either:

  1. via the ‘help & support’ function in the My 7-Eleven App by selecting ‘other error’; or

  2. by contacting 7-Eleven customer service at [email protected] or calling 1800 247 711.

Code not working: If you have received a Code and it is not working when you register it on the Website, or you have any other query regarding your Code or redemption of Tokens, please contact the Administrator at [email protected].

  1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about the Tokens and how to claim forms part of these Terms and Conditions. By registering a Code, you accept these Terms and Conditions.

Claims

  1. Your claim for a Code must be received during the Claim Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase, your Code and any associated Token may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks outside its reasonable control. You are responsible for your own costs associated with claiming, including any data charges when using a mobile phone or other device to access the Website. If you claim using automatically generated claims or multiple phone numbers/email addresses/My 7-Eleven App accounts/multiple aliases you may be disqualified.

  2. Each Code is single use. Codes and Tokens are for your personal use only and must not be sold, traded, exchanged, transferred, offered for sale or published, nor may you attempt to do so. Codes that have been altered, duplicated, shared or obtained other than in accordance with these Terms and Conditions will be invalid.

Tokens

  1. The Tokens are supplied by Activision Publishing, Inc. and its affiliates (Activision) and are subject to the terms and conditions of Activision and of the applicable Call of Duty® account and platform, which will prevail over these Terms and Conditions in the event of any inconsistency in relation to the use of a Token. To the extent permitted by law, the Promoter accepts no responsibility or liability for any delay or failure by Activision to deliver a Token, any delay or failure relating to the Token itself, or any failure by Activision to meet any of its obligations.

  2. The Tokens cannot be transferred or exchanged nor redeemed for cash. The Promoter is not responsible for any change in the value of a Token. You agree that if a Token is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any applicable law.

  3. The Promoter, Monster Energy Company and Activision are not responsible for any problems or technical malfunction of any computer online systems, servers, providers, computer equipment and/or software, any malfunction of any claim to the Website, or any delivery service. The availability of in-game content, select Call of Duty® titles and 2XP is determined by Activision and may change from time to time.

  4. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a Token.

General

  1. Any material failure by you to comply with the conditions imposed by the Token supplier/s may result in a Token being cancelled or withdrawn without liability for the Promoter or the Token supplier/s.

  2. If your participation in this Promotion is deemed by the Promoter (acting reasonably) to breach these Terms and Conditions materially, your claim (or at the Promoter's discretion, all of your claims) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your claims and/or verify your identity (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

  3. You must not:

  1. tamper with the claim process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the claim process);

  2. engage in any conduct that may jeopardise the fair and proper conduct of the Promotion;

  3. act in a disruptive, annoying, threatening, abusive or harassing manner;

  4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this Promotion;

  5. breach any law; or

  6. behave in a way that is otherwise inappropriate.

  1. The Promoter is not liable for claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control.

  2. If any dispute arises between you and the Promoter concerning the conduct of this Promotion or claiming a Token, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter's decision in connection with all aspects of this Promotion is final.

  3. If this Promotion cannot run as planned for any reason beyond the Promoter's reasonable control (for example, but without limitation, due to software, hardware or communications issues, unauthorised intervention, tampering, fraud, technical failure, government directive, a pandemic, public health orders and the like), the Promoter may end, change, suspend or cancel the Promotion or disqualify affected claims/claimants, subject to any applicable law. Any cancellation, change or suspension will be notified on the Website.

  4. The Promoter is not responsible for any tax implications arising from you receiving a Token. You should seek independent financial advice. If for GST purposes this promotion results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability

  1. You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this Promotion and cannot be excluded or restricted. Nothing in these Terms and Conditions excludes or restricts those rights. See www.accc.gov.au for more information about those rights.

  2. Subject to the previous paragraph, the Promoter, the Administrator, 7-Eleven Stores Pty Ltd, Activision Publishing, Inc., Monster Energy Company and the agencies and companies associated with this Promotion are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury, illness or death suffered in connection with this Promotion or any Token, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).

  3. The Promoter may communicate or advertise this Promotion using social media platforms, including X (Twitter), Facebook or Instagram. However, the Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including X (Twitter), Facebook or Instagram. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platform from any and all liability.

Collection and use of your personal information

  1. The Promoter, and the Administrator on the Promoter's behalf, may collect your personal information (PI) directly or through its agents or contractors in order to conduct the Promotion, validate Codes, issue Tokens, communicate with you or store data. The Promoter may, for these purposes, disclose such PI to third parties, including but not limited to its agents, contractors, related bodies corporate, service providers, Token suppliers and, as required, to Australian regulatory authorities. Making a claim and receiving a Token is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at www.monsterenergy.com/au/en/privacy-policy. In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter may use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning you (please see clause 19 below for further details). The Privacy Policy also contains information about how you may opt out, access, update or correct your PI, how you may complain about a breach of the Australian Privacy Principles and how those complaints will be dealt with. All claims become the property of the Promoter. Claimants' details will be collected by Monster Energy® Corporation based in California, the United States of America, for the purposes of validating Codes and issuing Tokens via the Website, however, the Promoter will not disclose your personal information to any other entity outside of Australia. PI you provide to 7-Eleven in connection with the My 7-Eleven App is collected and handled by 7-Eleven in accordance with its own privacy policy.

  2. By participating in this Promotion, you consent to the Promoter keeping your PI on its database to use for future marketing purposes, including contacting you by electronic messaging provided that where required by the Spam Act 2003 (Cth), the Promoter includes a functional unsubscribe facility in each direct marketing communication it sends you that you may use to opt-out of any further such communications and provided that the functional unsubscribe facility complies with the Spam Regulations 2021 (Cth). By claiming, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility if they relate primarily to the conduct of this Promotion.